Outbound Call Agent – French/dutch Native Speaker (remote In Spain)

IQVIA

Madrid, Spain
Native dutch speaker
Outbound calls experience
Database management skills
The primary focus of the role will be to ensure smooth fieldwork execution for healthcare market research projects

Job Summary

  • The primary focus of the role will be to ensure smooth fieldwork execution for healthcare market research projects.
  • Utilize internal platforms and digital tools to manage outreach, track participation, and ensure accurate data entry and monitoring of fieldwork status.
  • IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

Matching Summary

The primary focus of the role will be to ensure smooth fieldwork execution for healthcare market research projects.

Skills & Requirements

Must-have

  • Native Dutch speaker
  • Outbound calls experience
  • Database management skills
  • Healthcare market research
  • Utilize internal platforms and digital tools

Nice-to-have

  • Customer service experience
  • Work for multi-national corporations
  • Multicultural team collaboration
  • Adaptable communication strategies

Key Requirements

  • High school graduate or equivalent
  • Native or bilingual level of Dutch
  • Good skills with Microsoft Excel
  • Very good communicator
  • Strong prioritization skills
  • Ability to work in a multitask environment

Work Rights

Not specified

Tailored Resume

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