Google Asia Pacific Pte. Ltd. is seeking a Customer Solutions Engineer for their Google Cloud team in Singapore. The role involves providing high-touch support to customers, troubleshooting technical issues, and ensuring product readiness while advocating for customer needs
Job Summary
This role involves providing dedicated support to customers transitioning to Google Cloud Platform while anticipating their needs.
The engineer will troubleshoot complex technical issues involving networking, system administration, and coding to ensure product readiness.
Candidates must be willing to participate in rotating on-call schedules including nights and weekends to resolve critical customer challenges.
Matching Summary
Match Score: 85
Google Asia Pacific Pte. Ltd. is seeking a Customer Solutions Engineer for their Google Cloud team in Singapore. The role involves providing high-touch support to customers, troubleshooting technical issues, and ensuring product readiness while advocating for customer needs.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Fluent in English and Mandarin
3 years troubleshooting experience
Proficiency in Java C C++ Python or Go
Experience with HTTP HTML DNS TCP protocols
Distributed systems and debugging skills
Nice-to-have
Public cloud services experience
Developer tools automation development
Linux Unix system administration
Crisis response and escalation management
Virtualization and hybrid cloud solutions
Key Requirements
Bachelor's degree or equivalent practical experience
Minimum 3 years of relevant technical troubleshooting experience