Three years marketing or industrial sales experience
Crm database management and accuracy
This role supports business growth by providing basic technical and sales promotion for Copeland products to small to mid-size customers remotely
Job Summary
This role supports business growth by providing basic technical and sales promotion for Copeland products to small to mid-size customers remotely.
The position involves managing customer relationships in a CRM tool, resolving technical issues, and coordinating product sampling and shipments.
Copeland offers flexible benefits including paid parental leave, vacation, and holiday leave while fostering a culture of sustainability and inclusion.
Matching Summary
This role supports business growth by providing basic technical and sales promotion for Copeland products to small to mid-size customers remotely.
Skills & Requirements
Must-have
Two years interactive customer service experience
Three years marketing or industrial sales experience
CRM database management and accuracy
Strong written and spoken English communication
MS Office and business systems proficiency
Nice-to-have
Engineering discipline background
HVACR industry knowledge
Offshore service operations experience
Ability to work autonomously under time pressure
Cross-training and backup function capability
Key Requirements
Graduate of four-year business or behavioral discipline course
At least two years experience in interactive customer service
At least three years experience in marketing, sales, or engineering
Engineering degree is an advantage
Knowledge of Heating Ventilation Air Conditioning Refrigeration (HVACR) is an advantage