Customer Support Executive, Datascope Customer Support

Lseg

Bengaluru, India
Hybrid
Refinitiv products navigation
Data search and error identification
Portfolio building and analysis
LSEG is seeking a Customer Support Executive for their Bengaluru office, focusing on assisting clients with navigating Refinitiv products, data analysis, and portfolio management. The ideal candidate should have experience in client management, excellent communication skills, and a basic understanding of financial markets

Job Summary

  • Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, Refinitiv products and assisting with data search and identifying any data errors, assisting in building portfolios and portfolio analysis/maintenance.
  • Collaborate with various Refinitiv departments (Technical Support, Content, entitlements, feed support, sales, training) to resolve client questions/problems.
  • Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

Matching Summary

Match Score: 85

LSEG is seeking a Customer Support Executive for their Bengaluru office, focusing on assisting clients with navigating Refinitiv products, data analysis, and portfolio management. The ideal candidate should have experience in client management, excellent communication skills, and a basic understanding of financial markets.

Skills & Requirements

Must-have

  • Refinitiv products navigation
  • data search and error identification
  • portfolio building and analysis
  • equity market requirements interpretation
  • application utilization maximization
  • customer application questions resolution

Nice-to-have

  • high pressure client situations management
  • internal and external stakeholders communication
  • self-motivated 'find a way to get it done'
  • good time management skills
  • focused on service delivery
  • collaborative and creative culture

Key Requirements

  • 1+ years' experience in relevant industry
  • Graduation in Finance/Commerce

Work Rights

Not specified

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