Provide remote and on-site technical support to Front-Line teams, ensuring timely resolution of installation challenges
Job Summary
Provide remote and on-site technical support to Front-Line teams, ensuring timely resolution of installation challenges.
Train employees during site visits and deliver structured training sessions to build local capability.
Operate strictly within KONE’s safety requirements and guidelines, ensuring all installations comply with global processes as well as customer and partner safety standards.
Matching Summary
Provide remote and on-site technical support to Front-Line teams, ensuring timely resolution of installation challenges.
Skills & Requirements
Must-have
Provide hands-on technical support
Troubleshoot and resolve installation issues
Ensure safety, quality, and process standards
Commission lifts in accordance with specifications
Conduct testing in line with standards
Nice-to-have
Thrive in a culture that fosters innovation
Empowers individuals to make a difference
Collaborative and dynamic team environment
Key Requirements
5 years of technical experience in the elevator/escalator industry
Comprehensive expertise in products and corrective action processes
In-depth understanding of applicable norms and requirements
Fluent in English, with excellent verbal and written communication skills
Proficient in relevant IT systems and tools, including Microsoft Office applications