Cox Automotive is seeking an Arbitrator I for their Manheim division, focusing on resolving customer complaints related to vehicle transactions. The position offers a hybrid work model, competitive pay, and a variety of employee benefits aimed at promoting work-life balance.
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Job Summary
The role involves reviewing customer claims to verify compliance with Manheim's National Arbitration policies and account-specific guidelines.
Employees will mediate disputes and negotiate repair or pricing solutions to reach mutually acceptable outcomes while keeping vehicles sold.
The company offers a comprehensive benefits package including healthcare options, a 401(k) match up to 6%, and paid volunteer time.
Matching Summary
Match Score: 85
Cox Automotive is seeking an Arbitrator I for their Manheim division, focusing on resolving customer complaints related to vehicle transactions. The position offers a hybrid work model, competitive pay, and a variety of employee benefits aimed at promoting work-life balance.
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Salary
Base: $16.59 - $24.86/hour; Bonus/Equity: Eligible for commission and incentive programs; Benefits: Healthcare, 401(k), PTO, Care.com membership
Skills & Requirements
Must-have
Review customer claims against policies
Investigate vehicle condition disputes
Negotiate repair and pricing solutions
Maintain accurate case documentation files
Nice-to-have
Knack for negotiation and ethics
Eager to learn and adapt quickly
Experience with automotive body shops
Background in claims adjusting
Key Requirements
High School Diploma or GED required
Less than 2 years of experience generally
Authorization to work in the US without sponsorship