Not specified; salary reviews included; annual com...
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Customer focused service delivery
Workers compensation claims management
Legislation and compliance adherence
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EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, to manage a portfolio of workers' compensation claims. The role emphasizes providing empathetic service to injured workers while collaborating with a supportive team. The position offers flexibility, career development opportunities, and a commitment to a diverse and inclusive workplace.
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Job Summary
The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.
Candidates will collaborate with specialists including Technical Specialists and Injury Management Specialists to deliver end-to-end case outcomes.
The company offers a diverse culture with flexible work-from-home options up to three days per week after the initial probation period.
Matching Summary
Match Score: 75
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EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, to manage a portfolio of workers' compensation claims. The role emphasizes providing empathetic service to injured workers while collaborating with a supportive team. The position offers flexibility, career development opportunities, and a commitment to a diverse and inclusive workplace.
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Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Customer focused service delivery
Workers compensation claims management
Legislation and compliance adherence
Nice-to-have
Experience in medical or corporate fields
Ability to multitask effectively
Creative stakeholder engagement skills
Key Requirements
Previous customer service experience in medical, hospitality, retail, or corporate sectors
High attention to detail and organizational skills
Availability for face-to-face group interview on Wednesday 6th May 2026