Incident Manager

Fiserv

Tokyo, Japan
Experience managing high-severity incidents
Strong understanding of application concepts
Familiarity with incident management tools
The Incident Manager is responsible for overseeing the end-to-end response to high-priority incidents

Job Summary

  • The Incident Manager is responsible for overseeing the end-to-end response to high-priority incidents.
  • This role ensures timely resolution, clear communication, and effective coordination across teams.
  • Contribute to the continuous improvement of incident management frameworks and operational readiness.

Matching Summary

The Incident Manager is responsible for overseeing the end-to-end response to high-priority incidents.

Skills & Requirements

Must-have

  • Experience managing high-severity incidents
  • Strong understanding of application concepts
  • Familiarity with incident management tools

Nice-to-have

  • Background in IT operations
  • Knowledge of ITIL processes
  • Exposure to cloud environments

Key Requirements

  • Proficient in Japanese language
  • Strong analytical and problem-solving skills
  • Experience coordinating cross-functional technical teams

Work Rights

Not specified

Tailored Resume

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