Enrollment Representative - Universal

Stride Inc.

Remote, United States
Hourly: $15.75; bonus/equity: not specified; benef...
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High volume inbound and outbound call handling
Navigate multiple computer systems efficiently
Strong verbal communication and empathy skills
** Stride Inc. is seeking a fully remote Enrollment Representative to provide exceptional customer service to families navigating the application and enrollment processes for public and private schools. The role involves assisting customers primarily via phone, addressing their inquiries about school products, services, and payment options while ensuring a seamless enrollment experience. **

Job Summary

  • The Enrollment Representative serves as a key member of the remote call center team supporting families through the application and enrollment processes for public and private schools.
  • Employees must demonstrate strong customer service skills including empathy, relationship building, and the ability to handle financial conversations with discretion.
  • This role requires proficiency in navigating multiple computer systems while providing progressive updates and resolving family concerns regarding tuition and payment plans.

Matching Summary

Match Score: 75

** Stride Inc. is seeking a fully remote Enrollment Representative to provide exceptional customer service to families navigating the application and enrollment processes for public and private schools. The role involves assisting customers primarily via phone, addressing their inquiries about school products, services, and payment options while ensuring a seamless enrollment experience. **

Salary

Hourly: $15.75; Bonus/Equity: Not specified; Benefits: Contractor status via Workspend

Skills & Requirements

Must-have

  • High volume inbound and outbound call handling
  • Navigate multiple computer systems efficiently
  • Strong verbal communication and empathy skills

Nice-to-have

  • Sales experience with proven record of achievement
  • Previous Stride or K12 Salesforce experience
  • Familiarity with home-based school education systems

Key Requirements

  • 6 months customer service experience
  • US resident of the 50 states or D.C.
  • High-speed internet connection (50Mbps download/10Mbps upload)

Work Rights

Must be a US resident of the 50 states or D.C.

Tailored Resume

Cover Letter