Cloud Tech Lead - Service Cloud

Salesforce Sites

Base: $168,600 - $268,900 annually; bonus/equity: ...
Salesforce field service expertise
Technical leadership in escalations
Solution architecture guidance
The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service

Job Summary

  • The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service.
  • This role supports all regions and the entire Field Service product footprint, materially impacting customer satisfaction, renewal risk, and product quality at scale.
  • Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service.

Salary

Base: $168,600 - $268,900 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Salesforce Field Service expertise
  • Technical leadership in escalations
  • Solution architecture guidance
  • Cross-cloud implementations
  • Advanced diagnostics and SOP development

Nice-to-have

  • Systems-level thinking
  • Coaching technical teams globally
  • Influencing product roadmap
  • Driving quality improvements
  • AI-driven innovation

Key Requirements

  • Experience with SEV1/SEV2 escalations
  • Technical expertise in architecture and integrations
  • Ability to influence executives
  • Experience in coaching and enablement
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter