Monitoring Tools Lead

DXC Technology Australia & New Zealand

Riyadh, Saudi Arabia
Hybrid
Opentext tools (obm, apm, sitescope, oo & nnmi)
Dynatrace (apm, rum, synthetic monitoring)
Solarwinds (npm, sam, db monitoring)
Define and implement the enterprise monitoring and observability strategy, overseeing monitoring design, integrations, and tool enhancements across OBM, Dynatrace, and SolarWinds

Job Summary

  • Define and implement the enterprise monitoring and observability strategy, overseeing monitoring design, integrations, and tool enhancements across OBM, Dynatrace, and SolarWinds.
  • Lead and mentor L1/L2 and mid-level support teams, driving automation, self-healing, and AI/ML-based predictive monitoring initiatives.
  • Present monitoring health, trends, and improvements to senior stakeholders, ensuring compliance with ITIL processes, SLAs, and audit requirements.

Matching Summary

Define and implement the enterprise monitoring and observability strategy, overseeing monitoring design, integrations, and tool enhancements across OBM, Dynatrace, and SolarWinds.

Skills & Requirements

Must-have

  • OpenText Tools (OBM, APM, SiteScope, OO & NNMi)
  • Dynatrace (APM, RUM, synthetic monitoring)
  • SolarWinds (NPM, SAM, DB monitoring)
  • Enterprise IT landscapes (cloud, on-prem, hybrid)
  • Observability practices (logs, metrics, traces)
  • ITIL processes, SLAs, audit requirements

Nice-to-have

  • AI/ML-based predictive monitoring
  • In-person collaboration and flexibility
  • Inclusive environment for thriving

Key Requirements

  • 7+ years in IT monitoring/observability
  • 2-3 years in a leadership role
  • Experience with enterprise monitoring tools
  • Experience with observability practices
  • Experience with cloud and on-prem infrastructures

Work Rights

Not specified

Tailored Resume

Cover Letter