Voice Customer Care Energic Adviser @ing Bank

23

Bucharest, Romania
Not specified; monthly benefit budget included; ex...
Hybrid
Very good romanian language skills
Very good english language skills
Strong communication and empathy
You will serve as the first point of contact for customers seeking support with their banking interactions

Job Summary

  • You will serve as the first point of contact for customers seeking support with their banking interactions.
  • The role offers flexible working options including hybrid setups after onboarding and a monthly benefit budget.
  • No previous banking experience is required as the company provides comprehensive training from day one.

Matching Summary

You will serve as the first point of contact for customers seeking support with their banking interactions.

Salary

Not specified; Monthly benefit budget included; Extra paid vacation days based on experience

Skills & Requirements

Must-have

  • Very good Romanian language skills
  • Very good English language skills
  • Strong communication and empathy
  • Microsoft Office proficiency
  • Willingness to work shifts

Nice-to-have

  • Emotional resilience under pressure
  • Team spirit and collaboration
  • Adaptability in changing environment
  • Customer loyalty focus
  • Problem-solving mindset

Key Requirements

  • University studies completed or in progress
  • Valid work authorization for Romania

Work Rights

Not specified

Tailored Resume

Cover Letter