The role is responsible for the operational stability, governance, and continuous improvement of the ServiceNow platform within Boeing's global enterprise environment
Job Summary
The role is responsible for the operational stability, governance, and continuous improvement of the ServiceNow platform within Boeing's global enterprise environment.
Candidates must manage day-to-day platform support, incident resolution, release coordination, and performance monitoring to ensure reliable business service delivery.
Boeing offers a people-driven culture where creativity thrives through trust, empowerment, and flexibility in work arrangements.
Matching Summary
The role is responsible for the operational stability, governance, and continuous improvement of the ServiceNow platform within Boeing's global enterprise environment.
Skills & Requirements
Must-have
5+ years enterprise IT operations experience
2+ years ServiceNow operational support
Strong understanding of ServiceNow core modules
Experience with ITIL processes and best practices
Ability to manage incidents and escalations
Nice-to-have
ServiceNow Certified System Administrator certification
Experience in complex regulated enterprise environments
Familiarity with REST, SOAP, and API integrations
Understanding of Agile, DevOps, and CI/CD practices
Experience supporting audit-ready security systems