Customer Insights & Data Expert

224

Unknown, Unknown, Belgium
Not specified (assumed hybrid or fully remote based on job nature)
5+ years experience in customer insights
Sql proficiency required
Genai and data automation experience
The job posting is for a Customer Insights & Data Expert at ING in Belgium, focusing on transforming data into strategic insights that enhance customer understanding and satisfaction. The ideal candidate should have significant experience in customer insights, innovation, and data analysis, particularly with a background in GenAI and automation

Job Summary

  • The role involves combining data modeling with clear storytelling to translate complex data into strategic recommendations.
  • You will lead initiatives integrating innovation, customer behavior insights, and predictive modeling to drive business decisions.
  • The team offers access to ING's Analytics Academy and opportunities to lead high-impact projects within a global CX community.

Matching Summary

Match Score: 85

The job posting is for a Customer Insights & Data Expert at ING in Belgium, focusing on transforming data into strategic insights that enhance customer understanding and satisfaction. The ideal candidate should have significant experience in customer insights, innovation, and data analysis, particularly with a background in GenAI and automation.

Skills & Requirements

Must-have

  • 5+ years experience in customer insights
  • SQL proficiency required
  • GenAI and data automation experience

Nice-to-have

  • Strong storytelling and visualization skills
  • Experience with SAS, Cognos, or Power BI
  • Background in research and experimentation
  • Fluency in Dutch and/or French languages

Key Requirements

  • Minimum 5 years relevant experience
  • Excellent English proficiency
  • Dutch and/or French language skills

Work Rights

Not specified

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