Branch Concierge - Mornington

CBA New Digital Businesses Pty

Mornington, Australia
Onsite (30 hours per week, monday to friday, 9:30 am - 4:00 pm)
30 hours per week availability
Monday to friday 9.30am-4pm roster
Exceptional customer service track record
The Branch Concierge position at CBA New Digital Businesses Pty in Mornington, Australia, seeks an individual who excels in customer service, particularly in financial services, retail, or hospitality. The role involves greeting customers, providing assistance, and enhancing their banking experience while working predetermined hours

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively.

Matching Summary

Match Score: 85

The Branch Concierge position at CBA New Digital Businesses Pty in Mornington, Australia, seeks an individual who excels in customer service, particularly in financial services, retail, or hospitality. The role involves greeting customers, providing assistance, and enhancing their banking experience while working predetermined hours.

Skills & Requirements

Must-have

  • 30 hours per week availability
  • Monday to Friday 9.30am-4pm roster
  • Exceptional customer service track record

Nice-to-have

  • Experience in Financial Services or Retail
  • Interest in financial wellbeing of customers
  • Ability to build personal connections

Key Requirements

  • Proven track record of delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to manage customer expectations

Work Rights

Not specified

Tailored Resume

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