Bilingual Customer Service Representative

103

Ukiah, CA, US
Base: $21-$22 ph; bonus/equity: not specified; ben...
Bilingual english and spanish communication
2 years of customer service experience
Ms word and excel proficiency
The role involves resolving customer disputes regarding service or billing while demonstrating empathy

Job Summary

  • The role involves resolving customer disputes regarding service or billing while demonstrating empathy.
  • Employees must be proficient in MS Word, Excel, and email to record data and prepare reports.
  • The company offers competitive benefits including medical, dental, vision, and a 401K retirement plan.

Matching Summary

The role involves resolving customer disputes regarding service or billing while demonstrating empathy.

Salary

Base: $21-$22 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401K

Skills & Requirements

Must-have

  • Bilingual English and Spanish communication
  • 2 years of customer service experience
  • MS Word and Excel proficiency
  • 10-key typing skills required
  • High call volume environment

Nice-to-have

  • Empathy and sensitivity to customers
  • Individual initiative and creativity
  • Experience with proprietary operational systems
  • Sales solicitation abilities

Key Requirements

  • High school diploma or equivalent preferred
  • Must be bilingual in English and Spanish
  • Minimum 2 years of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter