Ambulatory Patient Access Rep - Float

stantonlab.info

Excellent customer service
Accurate demographic and insurance information
Communicate differences to customer
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information on registrations and screens for insurance eligibility and pre-certification requirements.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate differences to customer
  • Maintain open communication with departments

Nice-to-have

  • Assist in shadowing/precepting new employees
  • Multi-task within a stressful environment

Key Requirements

  • High School Diploma or equivalent
  • Valid Ohio driver’s license
  • Proof of auto insurance
  • One year of health care experience, preferred
  • Associate’s Degree, preferred
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter