Universal Banker - Bwi Airport, Branch, Hanover Md

Mtb

Linthicum Heights, Maryland, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Customer service and sales skills
Digital banking engagement
Branch operations support
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
  • The role supports daily branch operations including customer appointments, transaction processing, and adherence to compliance and internal control standards.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales skills
  • Digital banking engagement
  • Branch operations support
  • Fraud identification and escalation
  • Lobby management and customer greeting
  • Transaction processing accuracy

Nice-to-have

  • Bilingual communication skills
  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Team environment collaboration

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Strong verbal and interpersonal communication
  • Proficiency with internet user-level technology
  • Registration under Federal SAFE Act
  • Ability to stand for long periods
  • Ability to lift 5 to 30 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter