This role will be pivotal in improving ATM availability metrics, uncovering operational efficiencies, and driving data-informed strategies to enhance customer experience and service reliability
Job Summary
This role will be pivotal in improving ATM availability metrics, uncovering operational efficiencies, and driving data-informed strategies to enhance customer experience and service reliability.
Work closely with operations, product, and technology teams to develop actionable recommendations that enhance ATM capabilities and maintain relationships with key partners and suppliers.
Translate large, complex datasets into clear, compelling narratives for senior leadership using visualizations and concise presentations.
Matching Summary
This role will be pivotal in improving ATM availability metrics, uncovering operational efficiencies, and driving data-informed strategies to enhance customer experience and service reliability.
Salary
McLean, VA: $108,900 - $124,300; Richmond, VA: $98,900 - $112,900; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
ATM availability metrics
Operational efficiencies
Data-informed strategies
Business challenges and opportunities
Data-driven opportunities
Actionable recommendations
Nice-to-have
Conceptual thinking skills
Strong quantitative approach
Senior leadership communication
Team synchronization
Key Requirements
2 years Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing
3 years Financial Industry experience
1 year Google Suite or Microsoft Office
Bachelor's Degree or Military experience
3 years Business Process Management, Project Management, Relationship Management, Risk Management, or Control Testing
3 years Tableau dashboards or data visualization tools