Clinical Support Specialist, shoulder Replacement – pretoria

Stryker

Pretoria, South Africa
Theatre and clinical environments
Product knowledge and training
Customer satisfaction and outcomes
Serve as a trusted clinical supporter in theatres and hospitals, providing expert product knowledge, training, and support to healthcare professionals to ensure exceptional service and optimal patient outcomes, mainly focusing on shoulder replacement

Job Summary

  • Serve as a trusted clinical supporter in theatres and hospitals, providing expert product knowledge, training, and support to healthcare professionals to ensure exceptional service and optimal patient outcomes, mainly focusing on shoulder replacement.
  • Collaborate with team members and the Regional Sales Manager to maintain best-in-class customer service standards, audit theatre stock, manage consignment inventory, and uphold strong asset management practices.
  • Develop a strong understanding of the local healthcare environment and contribute to regional strategy initiatives while observing customer needs and liaising with sales colleagues to provide optimal solutions.

Matching Summary

Serve as a trusted clinical supporter in theatres and hospitals, providing expert product knowledge, training, and support to healthcare professionals to ensure exceptional service and optimal patient outcomes, mainly focusing on shoulder replacement.

Skills & Requirements

Must-have

  • Theatre and clinical environments
  • Product knowledge and training
  • Customer satisfaction and outcomes
  • Inventory and asset management
  • Sales team collaboration

Nice-to-have

  • Professional growth opportunities
  • Knowledge sharing and support
  • Making a difference

Key Requirements

  • Bachelor's degree in Nursing, Life Sciences, or healthcare
  • 2+ years of experience in theatre or clinical environments
  • Strong knowledge of anatomy, physiology, and clinical procedures
  • Prior exposure to shoulder replacement procedures
  • Ability to manage clinical support and assist sales
  • Excellent communication and relationship-building skills
  • High integrity and commitment to patient safety
  • Fluency in English and a valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter