Claim Referral Agent

Domestic & General

Bedworth, United Kingdom
Hybrid
Customer focused referral journey
Microsoft office suite essential
Resolve referred customer claims promptly
The Claim Referral Agent role will be responsible for contacting customers who have had their claim referred, managing the customer claim to the next step of the process or outcome

Job Summary

  • The Claim Referral Agent role will be responsible for contacting customers who have had their claim referred, managing the customer claim to the next step of the process or outcome.
  • Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
  • The culture at Domestic at General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do.

Matching Summary

The Claim Referral Agent role will be responsible for contacting customers who have had their claim referred, managing the customer claim to the next step of the process or outcome.

Skills & Requirements

Must-have

  • customer focused referral journey
  • Microsoft Office suite essential
  • resolve referred customer claims promptly
  • maintain policies and procedures

Nice-to-have

  • creative fast-moving exciting culture
  • personal and professional growth encouraged
  • work-life balance hybrid role

Key Requirements

  • previous experience claims booking process
  • knowledge of insurance claims processes
  • AS400 Genio Orbit knowledge ideal

Work Rights

Not specified

Tailored Resume

Cover Letter