Guest Experience Lead | South Hills Village

lululemon

Pittsburgh, Pennsylvania, United States
Base: $21.50 - $24.74ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Leading, mentoring, or delegating with others
Ability to travel to assigned store
Lululemon is seeking a Guest Experience Lead for their South Hills Village location in Pittsburgh, Pennsylvania. The role involves overseeing the in-store guest experience, providing product education, and supporting team performance while fostering an inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves leading the floor as Supervisor on Duty, assessing business needs, and motivating the team to achieve daily sales targets.
  • Employees are eligible for competitive bonus programs, extended health benefits, paid time off, and generous employee discounts.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their South Hills Village location in Pittsburgh, Pennsylvania. The role involves overseeing the in-store guest experience, providing product education, and supporting team performance while fostering an inclusive environment.

Salary

Base: $21.50 - $24.74/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Leading, mentoring, or delegating with others
  • Ability to travel to assigned store
  • Reliable transportation methods
  • Open and close store procedures

Nice-to-have

  • High school diploma or equivalent education
  • Food safety certification for experiential stores
  • Liquor service certification for experiential stores
  • Experience in sales leadership roles
  • Creating inclusive and fun team environment

Key Requirements

  • Must be legally authorized to work in the United States
  • 1 year of retail or customer experience required
  • Some experience in leading, mentoring, or delegating
  • Availability for mornings, afternoons, evenings, weekends, and holidays

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter