The Sr. Patient Services Specialist plays a vital role in the support for our patients within the patient assistance program
Job Summary
The Sr. Patient Services Specialist plays a vital role in the support for our patients within the patient assistance program.
They will be responsible for managing all aspects of program support for assigned physicians or centers (hospital or clinics) in each geographical area and ensure that patients are provided easy access to the support program and access to their drug therapy.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
Matching Summary
The Sr. Patient Services Specialist plays a vital role in the support for our patients within the patient assistance program.
Skills & Requirements
Must-have
Patient assistance program support
HCP and patient registration
Data entry and processing
Inbound/outbound call center
Case management protocols
Liaison with healthcare providers
Nice-to-have
Professional internal/external presentations
Customer management solutions
Agile and adaptable
Positive, can-do attitude
Key Requirements
High school diploma or equivalent
5+ years of relevant experience
Bilingual (English/French) communication skills preferred
Case management experience is an asset
Proficient with MS Office and CRM/database systems