Field Service Engineer(大阪)

GE HealthCare UK

Suita, Japan
Medical equipment installation and repair
Customer satisfaction and relationship management
Technical problem-solving and escalation
The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit

Job Summary

  • The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit.
  • The Field Engineer will strive to improve technical skills, including clinical knowledge of assigned equipment, and support the effective operation of healthcare services in medical institutions, including commercial proposals, to gain customer trust.
  • GE HealthCare is a leading global medical technology and digital solutions innovator with a purpose to create a world where healthcare has no limits.

Matching Summary

The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction and maximize business growth and profit.

Skills & Requirements

Must-have

  • Medical equipment installation and repair
  • Customer satisfaction and relationship management
  • Technical problem-solving and escalation
  • Service business growth and profitability

Nice-to-have

  • Clinical knowledge of equipment
  • Collaboration with sales teams
  • Building relationships with distributors
  • Proactive improvement identification

Key Requirements

  • 1-2 years of field service experience in electrical/mechanical fields
  • Logical communication skills for explaining issues
  • Ability to propose and execute operational improvements
  • Manual reading and accurate repair skills
  • Accurate escalation and problem-solving skills
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter