Operations Senior Function Group Manager

Citi Handlowy

New York, New York, United States
Base: $300,000.00 to $500,000.00; bonus/equity: di...
Hybrid
Strategic vision for operations platforms
Cross-functional collaboration across critical functions
Transformation initiative governance and metrics
The role involves setting strategic vision and requirements for Operations platforms aligned with stakeholder and client needs

Job Summary

  • The role involves setting strategic vision and requirements for Operations platforms aligned with stakeholder and client needs.
  • Candidates must drive key transformation initiatives while establishing governance and metrics to increase execution discipline across USPB Operations.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The role involves setting strategic vision and requirements for Operations platforms aligned with stakeholder and client needs.

Salary

Base: $300,000.00 to $500,000.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Strategic vision for Operations platforms
  • Cross-functional collaboration across critical functions
  • Transformation initiative governance and metrics
  • Segmentation strategy in financial services
  • Client experience enhancement and retention

Nice-to-have

  • Senior leader negotiation skills
  • External party communication
  • Digital channel transformation expertise
  • Product team partnership capabilities

Key Requirements

  • Bachelor's degree in Marketing, Business, or related field
  • Eight years of experience in segmentation strategy within financial services
  • Experience creating strategic roadmaps for acquisition and retention
  • Master's degree accepted as alternative to Bachelor's plus six years experience

Work Rights

Not specified

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