Partner with clients to achieve digital training strategy
Audit and analyze platform usage
Create action plans to capitalize on opportunities
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360Learning is seeking a Customer Success Partner for the Mid Market segment, responsible for driving client success through their digital training platform. This remote position focuses on establishing strategic partnerships with clients to meet their training objectives, ensuring contract renewals and delivering measurable business outcomes.
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Job Summary
The Customer Success Partner partners with clients to achieve their digital training strategy through the 360Learning platform.
You will map customer key business objectives, audit platform usage, and create action plans to capitalize on identified opportunities.
This role is responsible for ensuring contract renewals by helping customers achieve their desired outcomes and coordinating various resources.
Matching Summary
Match Score: 75
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360Learning is seeking a Customer Success Partner for the Mid Market segment, responsible for driving client success through their digital training platform. This remote position focuses on establishing strategic partnerships with clients to meet their training objectives, ensuring contract renewals and delivering measurable business outcomes.
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Skills & Requirements
Must-have
Partner with clients to achieve digital training strategy
Audit and analyze platform usage
Create action plans to capitalize on opportunities
Ensure contract renewal through desired outcomes
Nice-to-have
Strategic partnership mindset
Strong execution capabilities
Outcome-focused guidance
Transform L&D into business results
Key Requirements
Experience in customer success or account management
Ability to coordinate technical and educational resources