Remote - Customer Service Representative

Conduent Business Services

Remote, US
Base: $16.00ph; bonus/equity: not specified; benef...
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High school diploma or ged required
Background and drug screening required
Availability for specific shift hours
** Conduent Business Services is hiring a Remote Customer Service Representative to support NJ Family Care beneficiaries and community organizations. The role involves providing excellent customer service, documenting interactions, and requires candidates to have basic call center experience, problem-solving skills, and a high school diploma. **

Job Summary

  • The role involves acting as the initial point of contact for NJ Family Care beneficiaries regarding enrollment and program inquiries.
  • Candidates receive paid training lasting 5-6 weeks with equipment provided before starting full-time work.
  • The position offers a full benefits package including health insurance, retirement savings, and paid time off from the start.

Matching Summary

Match Score: 75

** Conduent Business Services is hiring a Remote Customer Service Representative to support NJ Family Care beneficiaries and community organizations. The role involves providing excellent customer service, documenting interactions, and requires candidates to have basic call center experience, problem-solving skills, and a high school diploma. **

Salary

Base: $16.00/hour; Bonus/Equity: Not specified; Benefits: Full benefits package including health, dental, vision, life, disability, PTO

Skills & Requirements

Must-have

  • High School diploma or GED required
  • Background and drug screening required
  • Availability for specific shift hours

Nice-to-have

  • Empathy and commitment to diverse backgrounds
  • Problem-solving through analysis
  • Positive employee-friendly culture

Key Requirements

  • High School diploma or GED
  • Pass background and drug screening
  • Reside in eligible US states excluding restricted areas

Work Rights

Must reside in eligible US states excluding AK, CA, HI, MA, IL, MT, NY, MN (Minneapolis), IL (Chicago), NY (NYC), OR (Portland), MD (Montgomery County), WA (Seattle), DC

Tailored Resume

Cover Letter