Bilingual (spanish) Teller - Fells Point Branch

mvt.se

Baltimore, Maryland, United States of America
Base: $19.00 - $28.84 hourly (usd); bonus/equity: ...
Bilingual english and spanish communication
Customer service and lobby management
Transactional processing accuracy
The position specializes in enhancing branch customer experience through digital engagement, lobby management, and transactional processing

Job Summary

  • The position specializes in enhancing branch customer experience through digital engagement, lobby management, and transactional processing.
  • Candidates must provide exceptional service by understanding customer needs and delivering solutions in moments that matter most.
  • The role requires adherence to compliance standards and promotes an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

The position specializes in enhancing branch customer experience through digital engagement, lobby management, and transactional processing.

Salary

Base: $19.00 - $28.84 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English and Spanish communication
  • Customer service and lobby management
  • Transactional processing accuracy
  • Digital engagement and demonstrations
  • Compliance with AML/BSA/KYC regulations
  • Cash handling and data entry experience

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Digital fluency
  • Entrepreneurial spirit
  • Critical thinking
  • Well-organized and time management skills

Key Requirements

  • High school diploma or equivalent
  • Minimum 6 months customer service experience
  • Ability to communicate fluently in English and Spanish
  • Proficiency verified by assessment
  • Experience with cash handling and data entry

Work Rights

Not specified

Tailored Resume

Cover Letter