Customer Service Representative

Concord Group Insurance

Not specified; bonus opportunities available; comp...
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High school diploma or equivalent
Proficiency in microsoft office suite
Handle 35-45 inbound phone calls daily
** Concord Group Insurance is seeking a Customer Service Representative to provide exceptional support to agency partners and policyholders. The role involves handling inquiries, educating clients, and maintaining service standards, with opportunities for career advancement within the organization. **

Job Summary

  • The role involves providing exceptional service to agency partners and policyholders by developing deep knowledge of products and systems.
  • Employees will handle an average of 35-45 inbound phone calls per day while resolving inquiries via chat, email, and telephone.
  • The company offers a comprehensive benefits package including medical, vision, dental, life insurance, and a competitive 401(k) plan.

Matching Summary

Match Score: 75

** Concord Group Insurance is seeking a Customer Service Representative to provide exceptional support to agency partners and policyholders. The role involves handling inquiries, educating clients, and maintaining service standards, with opportunities for career advancement within the organization. **

Salary

Not specified; Bonus opportunities available; Comprehensive benefits package

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Proficiency in Microsoft Office suite
  • Handle 35-45 inbound phone calls daily

Nice-to-have

  • Undergraduate college degree preferred
  • Ability to build rapport with clients
  • Energetic and positive attitude

Key Requirements

  • High school diploma required
  • Undergraduate degree strongly preferred
  • Microsoft Office proficiency required

Work Rights

Not specified

Tailored Resume

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