Not specified; bonus opportunities available; comp...
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High school diploma or equivalent
Proficiency in microsoft office suite
Handle 35-45 inbound phone calls daily
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Concord Group Insurance is seeking a Customer Service Representative to provide exceptional support to agency partners and policyholders. The role involves handling inquiries, educating clients, and maintaining service standards, with opportunities for career advancement within the organization.
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Job Summary
The role involves providing exceptional service to agency partners and policyholders by developing deep knowledge of products and systems.
Employees will handle an average of 35-45 inbound phone calls per day while resolving inquiries via chat, email, and telephone.
The company offers a comprehensive benefits package including medical, vision, dental, life insurance, and a competitive 401(k) plan.
Matching Summary
Match Score: 75
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Concord Group Insurance is seeking a Customer Service Representative to provide exceptional support to agency partners and policyholders. The role involves handling inquiries, educating clients, and maintaining service standards, with opportunities for career advancement within the organization.
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Salary
Not specified; Bonus opportunities available; Comprehensive benefits package