L2/l3 Technical Customer Support Agent

Formlabs

Budapest, Hungary
On-site
Business-fluent italian and english
Resolve technical issues quickly
Communicate effectively via phone and email
Formlabs is seeking a multilingual L2/L3 Technical Customer Support Agent to join their Budapest team, focusing on supporting customers in the EMEA region with technical inquiries related to their 3D printing technology. The ideal candidate will be fluent in Italian and English, possess strong technical knowledge, and enjoy building relationships with clients

Job Summary

  • Formlabs is building the tools that make it possible for anyone to bring their ideas to life, powering innovation at more than 50,000 industry leaders worldwide.
  • The Services team leverages business and technical expertise to assist customers, distributors, and resellers by resolving technical issues and teaching technical knowledge.
  • We are looking for a talented and multilingual Customer Support Agent to service our growing markets in the EMEA region, using both Italian and English.

Matching Summary

Match Score: 85

Formlabs is seeking a multilingual L2/L3 Technical Customer Support Agent to join their Budapest team, focusing on supporting customers in the EMEA region with technical inquiries related to their 3D printing technology. The ideal candidate will be fluent in Italian and English, possess strong technical knowledge, and enjoy building relationships with clients.

Skills & Requirements

Must-have

  • Business-fluent Italian and English
  • Resolve technical issues quickly
  • Communicate effectively via phone and email
  • Provide outstanding customer service

Nice-to-have

  • Passion for 3D printing
  • Experience in a startup environment
  • Build business relationships

Key Requirements

  • Business-fluent in Italian
  • Business-fluent in English
  • Ability to quickly resolve technical issues

Work Rights

Not specified

Tailored Resume

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