Resource Industries Support Representative

Hastings Deering

Darwin, NT, Australia
Base: competitive salary including commission; bon...
Customer business relationship management
Equipment performance optimisation
Parts, service and sales growth
As a Resource Industries Support Representative, you will manage a portfolio of customers within hard rock underground and service mining, working directly to navigate their needs and offer product support

Job Summary

  • As a Resource Industries Support Representative, you will manage a portfolio of customers within hard rock underground and service mining, working directly to navigate their needs and offer product support.
  • This role focuses on building trusted customer relationships to optimise equipment performance and grow parts, service, and sales while maintaining high service standards.
  • The company offers a rewarding career with diverse opportunities, competitive salary including commission, support vehicle, area allowance, ongoing training, and employee benefits.

Matching Summary

As a Resource Industries Support Representative, you will manage a portfolio of customers within hard rock underground and service mining, working directly to navigate their needs and offer product support.

Salary

Base: Competitive salary including commission; Bonus/Equity: Not specified; Benefits: Support vehicle, area allowance, annual salary reviews, salary continuance insurance, ongoing training, employee assistance program, discounts

Skills & Requirements

Must-have

  • Customer business relationship management
  • Equipment performance optimisation
  • Parts, service and sales growth
  • Safety requirements commitment
  • Team supervision and leadership

Nice-to-have

  • Proactive solution sourcing
  • Strong communication skills
  • Planning and organisational skills
  • Knowledge of Caterpillar products
  • Knowledge of HMS products

Key Requirements

  • Trade Qualified Cert III Engineering (Diesel Fitting) preferable
  • Demonstrated customer management experience

Work Rights

Not specified

Tailored Resume

Cover Letter