Service Drive Lane Manager

Keyes Toyota

CA, United States
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
On-site
Manage service consultants and support staff
Ensure exceptional customer service
Attain performance targets
Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff, ensuring exceptional customer service and performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsibilities include scheduling, monitoring performance, training, and assisting service consultants, as well as communicating with customers and technicians.
  • We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays, PTO, disability, life insurance, 401(k), and employee stock purchase plan.

Matching Summary

Match Score: 85

Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff, ensuring exceptional customer service and performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance-based incentives, commission, bonuses; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Manage service consultants and support staff
  • Ensure exceptional customer service
  • Attain performance targets
  • Handle customer concerns and communication
  • Perform vehicle quality inspections

Nice-to-have

  • Team player focused on customer service
  • Ability to multi-task
  • Basic mechanical understanding

Key Requirements

  • 2-3 years previous Assistant Service Manager or Service Manager experience
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter