Job Summary

• Success Guide is a crucial role that supports customers in improving the value and adoption of their implemented Salesforce products.
• Success Guides provide one-on-one guidance utilizing deep knowledge of Salesforce products and expertise in adoption and retention.
• Success Guides support customers through sessions, webinars, and events, creating assets like recommendation documents and product demos.

Matching Summary

Skills & Requirements

Key Requirements

• 3+ years of relevant experience
• Ability to learn new technologies quickly
• Consultative and customer-focused approach
• Ability to organize complex challenges
• Effective communication with various customer stakeholders
• Multitasking and prioritization under pressure
• Native level Japanese
• Business level English

Work Rights