Patient Advocate

Advocate Health

Southpark, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Fully onsite
Medical office administration experience
Customer service experience
Healthcare support role experience
Advocate Health is seeking a Patient Advocate for their Southpark location, where the role involves providing administrative support to patients and staff, managing schedules, and ensuring seamless communication. The position requires strong customer service skills, familiarity with medical terminology, and the ability to multitask in a fast-paced environment

Job Summary

  • Answers multi-line telephone, provides routine information to callers and patients, takes and relays messages.
  • Performs patient check-in and initial patient registration tasks and ensures accurate completion of forms.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Advocate for their Southpark location, where the role involves providing administrative support to patients and staff, managing schedules, and ensuring seamless communication. The position requires strong customer service skills, familiarity with medical terminology, and the ability to multitask in a fast-paced environment.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Medical office administration experience
  • Customer service experience
  • Healthcare support role experience
  • Medical terminology knowledge
  • Strong computer skills
  • Electronic health records proficiency

Nice-to-have

  • Empathetic communication skills
  • Solution-focused approach
  • High-touch concierge service commitment
  • Insurance processes knowledge
  • Healthcare office workflows knowledge

Key Requirements

  • 1 year medical office administration experience
  • High School Diploma or GED preferred
  • Experience with medical terminology
  • Strong computer skills required
  • Organizational, time management, professionalism skills
  • Exceptional communication skills
  • Strong interpersonal skills
  • Ability to multitask, prioritize, and remain composed

Work Rights

Not specified

Tailored Resume

Cover Letter