Customer Support Engineer

SUSE

Utah, United States
Base: $36,000 - $66,000; bonus/equity: corporate b...
Experience in customer support role
Strong sense of responsibility
Ability to prioritize multiple workloads
SUSE is a global leader in open source solutions relied upon by over 60% of the Fortune 500

Job Summary

  • SUSE is a global leader in open source solutions relied upon by over 60% of the Fortune 500.
  • As a Customer Support Engineer, you will troubleshoot complex customer issues and provide technical support.
  • The role offers a dynamic environment with opportunities for learning and collaboration across global teams.

Matching Summary

SUSE is a global leader in open source solutions relied upon by over 60% of the Fortune 500.

Salary

Base: $36,000 - $66,000; Bonus/Equity: Corporate bonus plan; Benefits: Comprehensive medical plan, 401k, generous paid time off

Skills & Requirements

Must-have

  • Experience in customer support role
  • Strong sense of responsibility
  • Ability to prioritize multiple workloads

Nice-to-have

  • Passion for first-class customer service
  • Ability to adapt to new technologies
  • Interpersonal communication skills

Key Requirements

  • Bachelor's degree in Information Systems or equivalent
  • Several years of experience in customer support
  • Fluent in English, additional languages desirable

Work Rights

Not specified

Tailored Resume

Cover Letter