Cemetery Arrangements Specialist

Service Corp

Whittier, CA, United States
Base: $22.00ph - $26.00ph; training pyy: $20.50ph ...
On-site
Ensure accurate disposition of remains documentation
Provide outstanding customer service
Manage chain of custody for cremated remains
Service Corp is seeking a Cemetery Arrangements Specialist in Whittier, CA. The role requires attention to detail in managing documentation related to the disposition of remains, providing exceptional customer service, and ensuring compliance with regulations

Job Summary

  • Ensure that documentation to support the disposition of remains is present in the At-Need file, is accurate, and complies with state, federal, and Company rules and regulations.
  • Act on calls from external customers, including other cemeteries and mortuaries, to provide cemetery products and service selections, to include disposition of remains, contracts, and payments.
  • Benefits include Medical, Dental, Vision, FSA, HSA with Company Contribution, Sick Leave, Disability, Life Insurance, and a 401(k) with Company match.

Matching Summary

Match Score: 78

Service Corp is seeking a Cemetery Arrangements Specialist in Whittier, CA. The role requires attention to detail in managing documentation related to the disposition of remains, providing exceptional customer service, and ensuring compliance with regulations.

Salary

Base: $22.00/hr - $26.00/hr; Training pay: $20.50/hr for ~6 months; Benefits: Medical, Dental, Vision, FSA, HSA, Sick Leave, Disability, Life Insurance, 401(k) match

Skills & Requirements

Must-have

  • Ensure accurate disposition of remains documentation
  • Provide outstanding customer service
  • Manage chain of custody for cremated remains
  • Adhere to company policies and safety regulations
  • Resolve customer complaints satisfactorily

Nice-to-have

  • Develop strong inter-departmental relationships
  • Participate in training and skill development

Key Requirements

  • Minimum 3 years business experience
  • Mortuary and/or cemetery experience preferred
  • Excellent verbal and written communication skills
  • Pass competency test for cemetery laws
  • Associate's degree in business preferred
  • CA Driver's License
  • Bilingual preferred
  • MS Office software proficiency

Work Rights

Not specified

Tailored Resume

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