We’re shaping the future of work so teams can reach their potential and focus on what matters most
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
Skills & Requirements
Must-have
Technical Project Manager experience
SAAS product implementation
Professional services in Software Delivery
Client issue resolution and escalations
Process improvement and problem-solving
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Familiarity with SQL/NoSQL databases
Industry knowledge of HR Tech
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in a SAAS company selling to enterprise clients globally
Ability to handle day-to-day work challenges confidently
Ability to interact professionally with diverse stakeholders