Conseiller(ère) Relation Client

Vitalaire

France, France
On-site
Answering customer calls
Processing incoming requests
Coordinating intervention/delivery
Vitalaire is seeking a Customer Relations Advisor to support patients and healthcare professionals in the home healthcare sector. The ideal candidate will have strong communication skills, a background in customer service, and an interest in the health sector

Job Summary

  • The customer relationship department ensures optimal operational responses to requests, guaranteeing quality patient care.
  • The Customer Relationship Advisor (CRC) is hierarchically attached to the customer relationship manager of their competence pole.
  • The company is committed to creating a collaborative and inclusive work environment that reflects the diversity of its employees, customers, patients, and stakeholders.

Matching Summary

Match Score: 85

Vitalaire is seeking a Customer Relations Advisor to support patients and healthcare professionals in the home healthcare sector. The ideal candidate will have strong communication skills, a background in customer service, and an interest in the health sector.

Skills & Requirements

Must-have

  • Answering customer calls
  • Processing incoming requests
  • Coordinating intervention/delivery
  • Providing medical device assistance
  • Perfect French language proficiency

Nice-to-have

  • Empathy and interpersonal skills
  • Team spirit and service orientation
  • Experience in healthcare
  • Experience in home care services

Key Requirements

  • Proficiency in computer tools
  • First experience in customer relations
  • First experience in healthcare or home care

Work Rights

Not specified

Tailored Resume

Cover Letter