Salesforce Support Consultant (developer)

Merkle

Sofia, Bulgaria
Hybrid
Salesforce platform expertise
Apex, soql, lwc proficiency
Automation tools experience
This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments

Job Summary

  • This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.
  • Embed AI and automation into support processes to strengthen competitiveness and service delivery.
  • Opportunity to attend training, conferences and get certification sponsored by the company upon availability and business need.

Matching Summary

This role sits within our Support team, assisting clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Apex, SOQL, LWC proficiency
  • Automation tools experience
  • Salesforce APIs and integrations
  • Troubleshooting and process improvement
  • Customer service oriented mindset

Nice-to-have

  • AI and automation in Salesforce
  • DevOps and CI/CD pipelines
  • Collaborative team environment
  • Proactive customer updates
  • Continuous improvement culture

Key Requirements

  • 3-10 years Salesforce experience
  • Salesforce Administrator certification
  • Platform Developer I certification

Work Rights

Not specified

Tailored Resume

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