Bilingual Customer Care Representative - On Site

MTM Health

Norton, VA, US
Base: $17.00ph; $19.00ph for bilingual english/spy...
Onsite
Bilingual english/spanish proficiency
On-site work in norton, va
Inbound call handling
At MTM Health, your work will directly impact communities by helping remove barriers to care and improving quality of life

Job Summary

  • At MTM Health, your work will directly impact communities by helping remove barriers to care and improving quality of life.
  • Customer Care Representatives handle 60–80 inbound calls per day, supporting callers with empathy, accuracy, and efficiency.
  • The company offers comprehensive benefits including health insurance, 401(k) with match, paid time off, and career advancement opportunities.

Matching Summary

At MTM Health, your work will directly impact communities by helping remove barriers to care and improving quality of life.

Salary

Base: $17.00/hr; $19.00/hr for bilingual English/Spanish; Bonus/Equity: $500 referral bonuses; Benefits: Health, dental, vision insurance, 401(k) with match, paid time off, and more

Skills & Requirements

Must-have

  • Bilingual English/Spanish proficiency
  • On-site work in Norton, VA
  • Inbound call handling
  • Call center experience
  • Basic typing and computer skills

Nice-to-have

  • Empathy in customer support
  • Multilingual assistance environment
  • Career development opportunities
  • Supportive and collaborative culture

Key Requirements

  • 1 year call center experience
  • 6 months customer service experience
  • Proficient in English and Spanish
  • Must work onsite in Norton, VA

Work Rights

Must be able to work onsite in Norton, VA

Tailored Resume

Cover Letter