Credit Welfare Agent

octopusenergy.es

Sheffield, GB
**
Compassionate and resilient personality
Field-based lone working capability
Strong listening and communication skills
** Octopus Energy is seeking compassionate and resilient Credit Welfare Agents to conduct welfare-focused home visits to customers in debt, helping them set up sustainable repayment plans. The role requires strong problem-solving and communication skills, as it involves both fieldwork and desk-based interactions. **

Job Summary

  • The role involves completing welfare-focused home-visits to customers in debt.
  • You will act as a listener and problem solver to help customers manage stressful debt situations.
  • The position is primarily field-based lone working with some desk-based phone interactions.

Matching Summary

Match Score: 75

** Octopus Energy is seeking compassionate and resilient Credit Welfare Agents to conduct welfare-focused home visits to customers in debt, helping them set up sustainable repayment plans. The role requires strong problem-solving and communication skills, as it involves both fieldwork and desk-based interactions. **

Skills & Requirements

Must-have

  • Compassionate and resilient personality
  • Field-based lone working capability
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset
  • Ability to set up sustainable repayment plans
  • Experience with debt situations

Work Rights

Not specified

Tailored Resume

Cover Letter