Front Office Guest Relations Officer

Four Seasons Hotels Ltd

Macau, Macau, China
Competitive salary; not specified; comprehensive b...
High school education or equivalent
Proficiency in chinese and english
Flexible shift work availability
The role involves welcoming and registering guests while explaining accommodations and establishing payment methods

Job Summary

  • The role involves welcoming and registering guests while explaining accommodations and establishing payment methods.
  • Employees are expected to utilize computer systems for daily reports and block special requests as delegated by management.
  • The company offers a comprehensive benefits package including employee discounts on stays worldwide and complimentary dry cleaning.

Matching Summary

The role involves welcoming and registering guests while explaining accommodations and establishing payment methods.

Salary

Competitive Salary; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • High school education or equivalent
  • Proficiency in Chinese and English
  • Flexible shift work availability

Nice-to-have

  • Pleasant and caring attitude toward guests
  • Ability to handle guest complaints effectively
  • Experience with luxury hotel operations

Key Requirements

  • Minimum High School education
  • Reading, writing, and oral proficiency in Chinese and English
  • Willingness to work flexible hours and shifts

Work Rights

Not specified

Tailored Resume

Cover Letter