The Guest Services Usher is required to assist patrons with their customer service needs while attending a public or private event
Job Summary
The Guest Services Usher is required to assist patrons with their customer service needs while attending a public or private event.
Essential duties include assisting patrons with seating, maintaining assigned areas, and acting on patron complaints according to established policies.
The role requires the ability to navigate various floor surfaces, stand and walk continuously, and communicate clearly with guests and staff in diverse environments.
Matching Summary
The Guest Services Usher is required to assist patrons with their customer service needs while attending a public or private event.
Skills & Requirements
Must-have
Assist patrons with seating
Maintain position on post
Oversee assigned area
Receive and act on complaints
Continuous standing and walking
Ability to verbally communicate
Nice-to-have
Friendly disposition and a smile
Stay calm in stressful environment
Handling conflict effectively
Key Requirements
High School Diploma or GED preferred
One-year prior customer service experience preferred