Customer Care Technician

Clayton Homebuilding Group

New Tazewell, TN, United States
Customer service and support
On-site inspections and repairs
Hand and power tool experience
The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy

Job Summary

  • The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.
  • You will travel to the customer home to examine warranty issues and make the necessary corrections as appropriate and being able to articulate to the customer what happened.
  • As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Matching Summary

The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.

Skills & Requirements

Must-have

  • Customer service and support
  • On-site inspections and repairs
  • Hand and power tool experience
  • Schematic interpretation
  • Safe vehicle operation
  • DOT Federal Motor Carrier Safety regulations

Nice-to-have

  • Positive attitude and eagerness to learn
  • Holistic wellness programs
  • Volunteer opportunities
  • World-class customer experience

Key Requirements

  • Good driving record
  • Ability to lift up to 100 pounds
  • Ability to work flexible shifts
  • Ability to be away from home for several days

Work Rights

Not specified

Tailored Resume

Cover Letter