Customer Service Representative

Bass Pet Resort

Encinitas, CA, United States
Base: $16.90 - $18.00ph; bonus/equity: tips; benef...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Bass Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of multitasking in a lively environment. The role emphasizes providing exceptional customer service and ensuring a welcoming atmosphere for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and ensuring facility cleanliness.
  • Pay starts at $16.90 - $18.00/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 85

Bass Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of multitasking in a lively environment. The role emphasizes providing exceptional customer service and ensuring a welcoming atmosphere for pet families.

Salary

Base: $16.90 - $18.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • people-person and pet-person
  • fluent in human and hound
  • cool under pressure

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter