The role is responsible for core processing within specific functions in Customer Operations, ensuring quality processing for Corporate / Retail Clients on behalf of FNZ
Job Summary
The role is responsible for core processing within specific functions in Customer Operations, ensuring quality processing for Corporate / Retail Clients on behalf of FNZ.
The role holder will play a lead role for service delivery to clients based in France, ensuring accuracy, compliance, and achievement of service standards.
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms by providing a global, end-to-end wealth management platform.
Matching Summary
The role is responsible for core processing within specific functions in Customer Operations, ensuring quality processing for Corporate / Retail Clients on behalf of FNZ.
Skills & Requirements
Must-have
Written and spoken business French proficiency
French life insurance market experience
FNZ culture and conduct standards
Accurate and timely reporting
Adherence of operational controls
Nice-to-have
Collaborative engagement and partnering
Positive, collaborative, and engaged relationship
Continuous improvement programme support
Change management experience
Key Requirements
Experience in French Life Insurance market
Operations experience within Wealth Management / Insurance or pensions
Experience in delivery of superior client/customer services