Client Services Support Representative

HealthOne

Handling provider phone calls
Processing member payments
Researching claim status
Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors

Job Summary

  • Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.
  • The Client Services Support Representative is responsible for handling incoming provider phone calls related to claims status and inquiries, as well as processing member payments over the phone.
  • HealthOne provides a comprehensive benefits package including 401K with match, medical, dental, vision, and more.

Matching Summary

Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.

Skills & Requirements

Must-have

  • Handling provider phone calls
  • Processing member payments
  • Researching claim status
  • Documenting interactions
  • Adhering to procedures
  • HIPAA compliance

Nice-to-have

  • Embodying company culture
  • Integrity and heart
  • Continuous improvement
  • Welcoming and authentic

Key Requirements

  • High school diploma or equivalent
  • Customer service experience preferred
  • Bilingual preferred
  • Knowledge of healthcare billing a bonus

Work Rights

Not specified

Tailored Resume

Cover Letter