Associate Director, Program Management, Customer Experience

Amplify Health

Base: $95,000 - $110,000; bonus/equity: eligible f...
Not specified
Customer experience organization oversight
Project management excellence
Cross-functional partnership
Amplify Health is seeking an Associate Director of Program Management for Customer Experience, a strategic leadership role focused on overseeing project management activities that enhance professional development initiatives. The ideal candidate will possess strong communication and problem-solving skills, with at least five years of relevant experience and a background in project management

Job Summary

  • This strategic leadership role oversees project management activities across the Customer Experience organization, focusing on Professional Development initiatives to ensure strong project execution and consistent delivery.
  • You will lead a team of project managers, directly manage high-priority projects, and partner cross-functionally with Product, Engineering, Operations, Finance, and Sales to achieve business outcomes.
  • Amplify offers a Total Rewards package including a 401(k) plan, stock options, competitive health insurance, paid time off, and parental leave, with a gross salary range of $95,000 - $110,000.

Matching Summary

Match Score: 85

Amplify Health is seeking an Associate Director of Program Management for Customer Experience, a strategic leadership role focused on overseeing project management activities that enhance professional development initiatives. The ideal candidate will possess strong communication and problem-solving skills, with at least five years of relevant experience and a background in project management.

Salary

Base: $95,000 - $110,000; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: 401(k) plan, stock options, competitive health insurance, paid time off, parental leave

Skills & Requirements

Must-have

  • Customer Experience organization oversight
  • Project management excellence
  • Cross-functional partnership
  • Scalable project management processes
  • Risk identification and mitigation

Nice-to-have

  • Continuous improvement culture
  • Best practices adoption
  • Data-informed decision making

Key Requirements

  • 5+ years people management experience
  • 5+ years program or project management experience
  • BA/BS degree
  • PMP, Lean Six Sigma, Agile CSM, or similar certification

Work Rights

Not specified

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