Base: $49,300.00 - $81,300.00; bonus/equity: not s...
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2 years supervisory experience required
Mortgage servicing or hazard processing knowledge
Associate's degree or equivalent work experience
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Assurant Inc is seeking a Contact Center Manager to oversee daily operations in their remote team focused on hazard outsourcing. The role involves motivating and developing associates while managing client relationships and operational performance.
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Job Summary
The Contact Center Manager plans, organizes, leads, controls, and coordinates day-to-day activities for a team providing Hazard Outsourcing services.
Candidates must have demonstrated management competence and an understanding of mortgage banking and insurance industry processes.
Assurant offers a unique culture known as The Assurant Way, recognized as a Best Place to Work in 15 countries.
Matching Summary
Match Score: 75
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Assurant Inc is seeking a Contact Center Manager to oversee daily operations in their remote team focused on hazard outsourcing. The role involves motivating and developing associates while managing client relationships and operational performance.
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Salary
Base: $49,300.00 - $81,300.00; Bonus/Equity: Not specified; Benefits: U.S. benefit information available at myassurantbenefits.com
Skills & Requirements
Must-have
2 years supervisory experience required
Mortgage servicing or hazard processing knowledge
Associate's degree or equivalent work experience
Nice-to-have
Excellent verbal and written communication skills
Motivational methods to improve staff performance
Ability to engage in cross-functional teams
Key Requirements
Associate's degree or equivalent work experience
2 years of supervisory experience
Experience in mortgage servicing or hazard processing desirable