Head Of Operations

Mitsubishi UFJ Financial Group

Italy, Italy
Payments processing and control frameworks
Trade finance operations and aml controls
Operational accounting of money market and fx transactions
The Head of Operations is accountable for the full scope of operational activities within the branch, ensuring operational excellence, strong governance, and successful delivery of strategic change initiatives

Job Summary

  • The Head of Operations is accountable for the full scope of operational activities within the branch, ensuring operational excellence, strong governance, and successful delivery of strategic change initiatives.
  • This role leads a team of approximately 10 people and acts as a key strategic partner to the Deputy General Manager, balancing day-to-day operations with transformative projects to future-proof the bank’s operations.
  • MUFG is committed to diversity and inclusion, fostering a culture where employees are valued, respected, and their opinions count, supporting equality in recruitment and employment.

Matching Summary

The Head of Operations is accountable for the full scope of operational activities within the branch, ensuring operational excellence, strong governance, and successful delivery of strategic change initiatives.

Skills & Requirements

Must-have

  • Payments processing and control frameworks
  • Trade finance operations and AML controls
  • Operational accounting of money market and FX transactions
  • Strong knowledge of MiFID2 operational requirements
  • Leadership of diverse teams in regulated environment
  • Change management and digital transformation
  • Good Italian and English language skills

Nice-to-have

  • Strategic vision and leadership
  • Strong communication and stakeholder management
  • Project and program management skills
  • Human resources management
  • Innovation and agility mindset
  • Customer-focused professional approach

Key Requirements

  • Minimum 10 years banking operations experience
  • 5+ years leadership in complex regulated environment
  • University degree in Economics, Finance or related field
  • Proven experience leading large-scale transformation projects
  • Strong understanding of PSD2/PSD3, SEPA, SWIFT regulations
  • Fluent Italian and English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter